Northern California Roofing Company

Northern California Roofing Company

Top 5 Things to Look for When Hiring a Roofing Company

One of the most important and expensive home improvement projects a home owner faces is installing a new roof. Considering this, and especially since your roof is the first line of defense for your home against rain, snow, hail, wind and sun, it is important to hire the best roofing company who gets the job done right, the first time. When it comes to getting your roof serviced or replaced, homeowners in Shasta, Butte and Tehama Counties have many options. But how does a homeowner choose the best roofing contractor for the job?  How does a homeowner know which companies value them?  Which roofing contractors invest time and energy into training their roofers on the best practices?  Which roofing companies use the best roofing products and tools to ensure their service is top notch? It is imperative when selecting a roofing company to look for a few basic guidelines; Excellent Customer Service, Quality Products & Warranties, First Class Training, Solid Reputation, and Community Minded.
roofing company customer testimonial

1. Excellent Customer Service

As a locally-owned business we take pride in offering the best customer service around. One way to ensure excellent customer service is by actively pursuing feedback from each and every one of our customers, asking them if we have met their expectations and needs. We take this feedback very seriously, and continually work hard to improve our service in any way we can.  We know that we are not perfect, but we strive for 100% customer satisfaction on every job we do.  We have been rewarded with our hard work by consistently receiving many positive reviews on a number of different websites to include Google, Facebook, Yelp, Houzz, Angies List and many more. We take great pride in taking care of our customers and delivering a quality product.

2. Top Quality Products

Tugwell Roofing Co. has been owned and operated by Jeff Tugwell since 2007.  When Jeff started the company, he wanted to ensure that he provided the highest quality roofing products and customer service that Redding could receive. Jeff had been working in the roofing industry in Redding for several years prior, and hand first hand experience and knowledge that the Redding / Chico area was lacking in high quality roofing products. So when Jeff started his own roofing company 10 years ago, he worked closely with the local roofing & insulation suppliers to get products like:

GAF & Owens Corning are widely considered the highest quality roofing products in the industry.  Year after year, thousands of home owners rate these products as the greatest in the industry.  Not to mention, GAF Timberline shingles are backed by the best warranty in the country. The GAF Cobra Attic Ventilation system can greatly extend the life of your roof, as well as help reduce your heating and cooling bills.  Combine this with increasing your insulation rating with Owens Corning insulation and the end results are longer lifetime for your roof and lowered heating and cooling bills for your entire household.

3. First Class Training

Just as important as high quality roofing products is highly trained and professional roof installers.  Jeff knew that in order to be the best roofing company in Northern California, he was going to have to actively pursue the best possible training for himself and his employees.  Time and energy was going to have to be invested in ensuring that every person that represents Tugwell Roofing was properly trained on the latest and most advanced techniques in roof installation, service and repair.  Tugwell Roofing invests in extensive training for their employees on safety procedures, removing, repairing & replacing roof shingles, felt & underlayment.  Focusing on training is an asset in the quality of service a company can provide and not a cost.  Tugwell Roofing knows this for a fact and their dedication to properly training all of their roofers and tear off crew members shows in the many awards they have received.

4. A Solid Reputation – 10 years and a long list of awards

Over the last decade plus that Tugwell Roofing has been servicing the Redding & Chico areas, Tugwell Roofing Co. has earned numerous awards like the GAF President’s Club Award, the Best of Houzz for Client Satisfaction award, the Angie’s List Super Service Award and one of Jeff’s favorites the Best of the North State for a roofing company in Northern California, and many more.  The awards are nice, but what is really nice is what the awards reflect.  They are a direct representation of what Tugwell Roofing’s customers have said about Tugwell Roofing and how they have rated them on multiple platforms and websites.  Tugwell Roofing continues to receive the highest marks and reviews on several platforms.  Check out their reviews on Google, Yelp, FacebookHouzz & the Better Business Bureau

5. A Local Roofing Company that is Community Minded

Redding & Chico, California are beautiful places to live and raise families.  Surrounded by natural beauty in every direction and home to some of the nicest, hardest working people around.  Tugwell Roofing is comprised of these local people and they are dedicated to their families, their company and their community and that shows in the products they use, the service they provide and the interactions they have daily in their community.  Profits are nice and everyone enjoys making a living, but being a positive component of where you live is of far greater value and Jeff and everyone at Tugwell Roofing knows that fact. We care about our community greatly and we think that shows in the activities that we involve ourselves in locally.  We strive to be involved on a both a professional and personal level with the residents of the North State.  We sponsor many local events and youth sports programs because this is where we live and these are our friends and families.

At Tugwell Roofing we know how to build, protect, and maintain roofing systems, gutters, and insulation to ensure maximum life expectancy for your roof. Our team will make sure your roofing installation, maintenance, or repair job is done right, the first time. To get an estimate for a new roof, vented ridge roof systems, repairs, or maintenance in Redding, Chico, Red Bluff, Mount Shasta or surrounding areas, call us today for details. (530) 222-9983 in Redding or (530) 895-9983 in Chico.