Customer Testimonials

At Tugwell Roofing Co. We Let Our Customers
do the Talking!

Your  neighbors who have called on Tugwell Roofing Co. have plenty to say about their great experience with us. No other roofing contractors can match our combination of personal service and quality materials. Read and hear for yourself what your neighbors are saying about Tugwell Roofing Company.

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Tugwell Roofing is rated 4.9 out of 5 based on 73 reviews from around the Web.
Their estimates are exact, followed, very fair and the work is on time and always cleaned, every nail!
Randall Smith
We have great relief in knowing that we can be, …It has been a joy working with Dan, Cassie, Guy and all the great tear off crew, carpenters and roofers!
Sandra Northrup
From the estimator to the installers, Tugwell Roofing employees were professional.
Robert Lee Bess Jr
Ryan Phillips
Jeff Alderman
Everyone was very professional and did a great job. Would recommend to anyone looking for a roofing contractor.
Tim Goekler
Tug well roofing was so wonderful to work with. They delivered on everything they promised. Restoring faith in man kind one roof at a time.
Mindy DeCarlo
Great service with a professional company. No suprises, all business conducted in an honest and transparent manner.
Margaret L. Ramirez
From start to finish each person that worked on our new roof project was professional, respectful and answered any questions that I had.
Nancy Van Voris
Tugwell Roofing did an excellent job fixing some areas on my tile roof that needed repairs.
Char Wilburn
They did not disappoint, from the initial professional estimate, to the scheduling, workers, and payment process; they entire team was awesome!
Juliet Saletta
They came when they said, did an excellent job! Cleaned up when they were thru for the day. I was pleased with what they did on my roof.
Ramel Leach
Tugwell did a great job at roofing out house. It looks perfect and they were very complete in their job performance and the cleanup.
John Wiseman
Joyce Neeley
Jordan Shetterly
Showing 1 to 15 of 73 entries
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Average rating:  
 29 reviews
Mar 6, 2017
by Patrick Hurton on Tugwell Roofing
Outstanding Service

We recently had our roof replaced by Tugwell Roofing. From start to finish we were very impressed with the professionalism and concern for quality of all who worked on the roof. We received four quotes for the roof and Tugwell's was very competitive. Most impressive about Tugwell's quote was the fact that Dan, the estimator, measured the roof and then sat in his truck and finished the estimate. He then presented the estimate and went over all aspects of the quote with us and outlined options that we could incorporated. This took less than an hour. All other contractors measured, went back to their offices and either emailed or mailed their estimates. No explanation or personal contact. The personal presentation allowed us to ask questions and fully understand our options. The crew that removed the old roof was also very professional and pleasant. The roof was stripped and the new base laid in one day making the roof watertight the same day it was taken off. Prior to starting they covered all nearby plants and shrubs and after they finished they did a very thorough cleanup of all areas. The next day the crew that laid the new roof were equally professional and pleasant. They also thoroughly cleaned up when the day's work was finished. The third day involved finishing the ridge vents and installing new vents in the garage. All work was completed in an extremely timely and professional manner. Several of my neighbors have commented on the efficiency of the crews and how good the new roof looks. Dan, the estimator came by on the second day to ensure that all was well. My wife and I can't say enough about the services provided by Tugwell Roofing. From start to finish all aspects of the job were completed in a timely and professional manner. Five stars are well deserved by Tugwell Roofing.

Nov 10, 2016
by Rick Rymer on Tugwell Roofing
Great Job

The guys that Tugwell sent out to roof my house did an outstanding job They finished the job in a day and a half. They were very clean and neat. They exceeded my expectations. The two guys were very knowledgeable. Thanks for a great job. Rick Rymer

Nov 10, 2016
by Trudy Ortman on Tugwell Roofing
January 13, 2016

I was very pleased with the work done on my roof by Tugwell Roofing. I needed some repairs but after Jordan checked the cost, we decided it would be more cost effective to do a new roof on the whole front of the house. The old roof was off and the new one replaced in about two days. It is a close match to the existing back part of the roof. The crew were polite and professional. When I am ready to do the back half of the roof I will give them a call back. I would recommend them to anyone looking for repairs or replacement of a new roof.

Nov 10, 2016
by Jim Craig on Tugwell Roofing
Very satisfied

I purchased a govt owned home in Cottonwood and relocated from the central coast, didn't know any contractors to replace my rotten rain gutters. Was recommended to Tugwell they came out estimated my project, I signed the contract and they came out and installed like in kind gutters perfectly and in one day when no other contractors would even respond to my request for quote, they cleaned up and the quality was exceptional

Oct 3, 2016
by Ray and Shaire on Tugwell Roofing
Tugwell Roofing

We were in desperate need of a roof this winter. We were not sure who to go to when we came across an old neighbor of ours, Guy, that informed us that he worked for Tugwell Roofing. He said Tugwell Roofing was a great company and that we should give them a try. We later got a hold of Dan who was eager to get the ball rolling and was very informative on all the questions we had. He was very professional with the handling of our needs when it came to what we needed and what we didn't. He never tried to over sell us which isn't very common these days. Knowing that our roof was a in dire need and would not last through the winter the crew tried relentlessly to get to us between storms which is not an easy thing to do. Guy's crew showed up early one morning with only 1 day of opportunity to get as much done as possible. They worked non stop from the tear off crew to the roofing crew until night fall. One young man did an excellent job fixing our eaves that were damaged. They finished our roof in a day and a half and we were very thankful! Guy made sure to thoroughly inspect everything to make sure the job was perfect and that we were highly satisfied, that in itself is great business!! Our roof is beautiful and we would just like to thank the Tugwell crew for all their hard work! We would definitely recommend them to others!

Oct 3, 2016
by Ron Greenberg on Tugwell Roofing
Outstanding results

All of the employees on my job site were very professional, competent and courteous. The roof that they installed looks much nicer than the original roof that they replaced. They did not have any "hidden costs" and the project bid was very reasonable and considerably less than the competition. Thanks to the Tugwell team.

Oct 3, 2016
by Jim Castro on Tugwell Roofing
Beyond expectations

Ours is an older house with some strange quirks in the roofline. I called Tugwell after a friend recommended them and I was very pleased with the job they did. The lead roofer Brand was fantastic explaining what was to be done as well as taking care of the many small issues that arose with cooler removal, wood replacement and even painting the fascia that had been replaced providing for a completed job. Brad simply put made it happen and happen correctly. I was especially impressed with the clean-up each day (it took 4 days) and when the job was completed. I had to search to find any trace that the roof job had been done at all. My yard was CLEAN ! All during the process from the initial sales meeting to the final bill payment the staff was professional, courteous and willing to take the time to explain procedures. I hesitate to include a negative comment since all went so well but I would say that I would have felt a bit better had the site manager been a little warmer and if he had spent just a bit more time on the site to answer questions regarding the cooler removal and installation. Otherwise it was a fun experience and Tugwell gets a 110 percent grade.

Oct 3, 2016
by Tim & Sandy Pangborn on Tugwell Roofing
Great Company! Great People!

Great company! Thoroughly impressed with Tugwell's creds with its GAF Master Elite Contractor award since 2013 (the only roofer in the Northstate with these creds from what I heard). Tugwell contacted us about the new GAF Solar Series in August and we altered our previous roof choice and picked from this Solar series instead in order to add additionally to the reduction of heat development to the roof and attic in Redding's scorching summer sun. We also requested creation of 3" ridge venting with GAF Ridglass ridge caps on all ridges, and adding Lo-E Therma-Sheet along with GAF Tiger Paw synthetic underlayment (instead of a traditional felt underlayment which has a much inferior life expectancy) combination to further improve the heat resistance and durability of the roof and blocking heat transfer into the attic space. We noted an improvement in house heating right away by finding the air conditioner comes on much later in the day by several hours than before the new roof and improvements.

We really appreciated the great job done by the 2-person roofing crew, JEFF and TIM. They were like cats moving around up, down, and around the roof (scary to watch)!! We were impressed with their skill and speed. The tear-off crew did a great job as well. Both crews did a great job cleaning everything up each day.

The fellows from the office, Jordan, who facilitated setting up the work schedule, and Guy, who supervised the job on the ground (particularly the tear-off stage), were very helpful. Chris helped us a lot with the different choices/options we had to make in the initial months before the work was done.

Tugwell's creds were the biggest factor in our choice to go with this company. Because of all the additional options we chose the price was a bit more expensive than just replacing the shingles using a traditional underlayment. However, we expect the roof to last for at least 3 dozen, and perhaps 4 dozen years in addition to recovering some of the cost by the energy savings as a result of at least 3 of the options we elected.

By the way, the new roof looks Grrrrrreeaat !!!!

Sep 19, 2016
by David and Patty Cook on Tugwell Roofing

We asked people in our neighborhood who had a roof installed by Tugwell, and they all had nothing but good things to say, so we called for an estimate. The estimator, Dan, was very personable and polite, and even showed a video of our roof to highlight any areas he found to be "iffy." We agreed to have the roof installed, and the crew came when they said they would. They were polite, considerate, and cleaned up well after themselves--Guy saw to that. Despite it being a killer heat week, the roof was completed in a timely manner and looks really, really nice. Thank you, Tugwell, for a job well done.

May 9, 2016
by Bryan Strother on Tugwell Roofing
Wonderful Job!

Dear Tugwell,Thank you so much for the wonderful roofing job. You guys were in and out in two days between rain storms. I was sincerely impressed. Your employee Guy is great at customer service and follow up taking care of every little concern. I love the new architectural shingle job. P.S. if your going Solar, hold out on Solar City they will pay for a new roof for you. They get it back in the tax rebate...

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